Paper on Spillovers Effects from Wiring Schools With Broadband Accepted at Management Science

Our paper showing that wiring schools with broadband has a significant impact of household Internet penetration has been accepted for publication at Management Science. This paper shows that children play a crucial role in activating spillovers from school to home in Internet usage. We provide a theoretical model for how these spillovers may occur and using two sets of instrumental variables we identify them as well as the spillovers from neighboring households.

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Paper on the Effect of TV Content on Piracy to Open NBER Summer Institute – Economics of IT and Digitization Workshop

Our paper on the effect of television content on pirates online activities will open the 2015 NBER Summer Institute Workshop on Economics of IT and Digitization. In this paper we show heterogeneous effects at the individual level in terms of how users substitute between TV content and video consumption over the Internet. We use results from a randomized field experiment to show that heavy Internet users shift their pirating activities to different content once offered new attractive TV content (movies and shows) for free. We also show that once these free offers end they go back to pirating such content. A draft of this paper will be available soon.

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SCECR 2013

Paper on Welfare Effects of Recommender Systems to Open SCECR 2015

Our paper on the welfare impact of recommender systems will be presented in the first session of 11th Symposium on Statistical Challenges in Electronic Commerce Research. This paper shows that recommender systems designed by firms to maximize profits may hurt consumers. We also provide empirical measurements of such effect using results from a randomized experiment in video on demand. A draft of this paper will be available soon.

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Paper on pro-active churn management featured at ZEW

Our paper on the value of pro-active churn management has been accepted for presentation at the 13th ZEW Conference on the Economics of Information and Communication Technologies. In this paper, using results from a large-scale randomized experiment run at a major European telecommunications service provider, we show that pro-active churn can increase consumer life-time value in 6%. This statistic increases to 7% when social network data are taken into account.

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