Entries by StevenPaschke

Paper on Measuring Switching Costs in Triple Play Services Featured at Paris Tech Workshop on the Economics of Network Industries

Our paper on measuring switching costs in triple play services will be featured at the Annual Workshop in the Economics of Network Industries. This paper shows how consumer surplus, firm profits and welfare change when the lock-in period associated to today’s contracts change from the status quo of 24 months. We also discuss the potential […]

Paper on Effects of TSTV Featured at ZEW

Our paper on the effect of Time-Shift TV (TSTV) on TV consumption will be featured at the ZEW Conference on the Economics of ICT. This paper shows how the introduction of TSTV increases TV consumption at the expense of Internet usage and VOD consumption. We also discuss some managerial implications of this result for advertisers […]

Pedro Ferreira speaks at Stern, NYU

Pedro will give a talk on Proactive Churn Management at the Stern School of Business. He will discuss results from a randomized field experiment looking at the value of social information to improve churn management. This paper shows that firms can benefit from pro-actively calling consumers who are about to finish their contracts to offer […]

Three Papers Accepted for Presentation at CODE@MIT

Our paper on the welfare properties of recommender systems will be presented at CODE@MIT. This paper shows that firms may hurt consumers when they manipulate recommender systems in ways that maximize profits. We use results from a randomized experiment in which we changed price and search cost simultaneously to measure demand. Then we resort to […]

Paper on Role of Social Networks on Labor Market Outcomes Conditionally Accepted at ICIS 2015

Our paper showing that friends affect where one works has been conditionally accepted for presentation at the 2015 International Conference on Information Systems. This paper uses millions of call detailed records from a major cell-phone provider to infer social proximity and shows that friends who live close by are more likely to also work close […]

Paper on Spillovers Effects from Wiring Schools With Broadband Accepted at Management Science

Our paper showing that wiring schools with broadband has a significant impact of household Internet penetration has been accepted for publication at Management Science. This paper shows that children play a crucial role in activating spillovers from school to home in Internet usage. We provide a theoretical model for how these spillovers may occur and […]

Paper on the Effect of TV Content on Piracy to Open NBER Summer Institute – Economics of IT and Digitization Workshop

Our paper on the effect of television content on pirates online activities will open the 2015 NBER Summer Institute Workshop on Economics of IT and Digitization. In this paper we show heterogeneous effects at the individual level in terms of how users substitute between TV content and video consumption over the Internet. We use results […]