Welcome to my digital footprint.

I am an Associate Professor at the Heinz College and at the Department of Engineering and Public Policy at Carnegie Mellon University. My research work focuses on how people use technology to consume experience goods and influence others to do so. These are inextricably linked to how firms behave and how public policies affect market structures. My work focuses on the application of robust empirical identification methods to analyze large datasets obtained from organic in-vivo large-scale network-centric randomized experiments. Most of my research spans two interrelated applied areas. I am interested in the Impact of Information and Communication Technologies on Education (IICTE) and in Peer-Influence and Consumption in the Media Industry (PICMI). The bulk of my work is in medialytics — using big data to understand the future of the media industry. In addition, I have also been studying Competition, Consumer Churn and Switching Costs (CCCSC) in telecommunications.

CMU LARC Living Analytics Research Center
CMA Heniz College School of Public Policy and Management
CMU Heinz College School of Information Systems and Management
CMU ilab